Refund Policy

A legal disclaimer

By booking a service with Devilin Detail, you acknowledge and accept the following terms:

While every effort is made to ensure a high standard of care, Devilin Detail is not liable for any pre-existing damage to the vehicle, including but not limited to scratches, dents, worn trim, or damaged fabrics that may become more noticeable during or after cleaning.
We use professional-grade products and equipment. However, Devilin Detail accepts no liability for issues resulting from manufacturer defects, poor prior repairs, or previous product misuse on the vehicle.
It is the customer’s responsibility to remove valuables and personal items from the vehicle prior to service. Devilin Detail will not be held responsible for any lost or damaged belongings left in the vehicle.
All services are carried out at the customer’s risk, and it is the customer’s responsibility to inform us of any sensitive areas or concerns prior to work beginning.
By leaving your vehicle in our care, you consent to photographs or videos being taken before and after the service, which may be used for marketing purposes unless you request otherwise in writing.

Refund Policy - the basics

At Devilin Detail, we take pride in the time, care, and quality we put into every service. To ensure fairness for all clients and manage our schedule effectively, the following policy applies:

Cancellations:

We require at least 24 hours’ notice for any cancellations or reschedules.
Cancellations with less than 24 hours’ notice may result in a cancellation fee of up to 50% of the booked service.

No-Shows:

If you miss your appointment without prior notice, you may be charged the full service amount before rebooking.

Refunds:

Due to the time and materials involved in detailing, we do not offer refunds once a service has been completed.
However, if you are unhappy with any aspect of the service, please contact us within 24 hours and we will do our best to resolve the issue, including a free return visit if appropriate.

Deposits (if taken):

Deposits are non-refundable unless we cancel or reschedule your appointment due to unforeseen circumstances.